With the Child/Parent ticket feature, I can obviously add a note to all tickets, but how do you resolve/close ALL tickets at the same time?
I'd presume that rclosing the parent ticket, it would close the child ones too.??
With the Child/Parent ticket feature, I can obviously add a note to all tickets, but how do you resolve/close ALL tickets at the same time?
I'd presume that rclosing the parent ticket, it would close the child ones too.??