Hello,
I'm having an issue where some of my clients are unable to login to their WHD account.
The user calls and states they cannot login due to too many attempts.
I go into the client setup and mark them as active again.
I try again to login as the user with no success. I have tried on their machine as well as mine. (I can login as me)
I can also login as ANOTHER user on their machine. I verified they are no longer inactive or disabled. I even reset their passwords on Client setup.
Not sure what else to look at.
Thanks in advance!
Oh and We use LDAP..