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NPM 11.5.1 Duplex Mismatch detection not working

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I've got a client who is attempting to use the Duplex Mismatch detection that's available in NPM 11.5.1 and for some reason it doesn't seem to work/alert.  The proper interfaces are monitored and the alert is enabled but when we initiate a duplex mismatch it just doesn't pop up.  For example we hard coded a workstation to 100/hdx and the switch port to 100/fdx.  If I drill down into the interface on the switch (which is monitored via NPM) it acknowledges the half duplex (hdx) but still no warning.  Am I doing something wrong?


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