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Alerting on a Service that is Down

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Friends, I need your help. I have been asked to send an alert when on our Exchange servers, the Exchange System Attendant service has gone down.

 

I am running NPM 11.5.2 and SAM 6.2.2.

 

I have the server discovered in NPM, and in SAM I have applied the Exchange 2007 Mailbox Role Services template.

 

screenshot.56.jpg

 

I can SEE things as they happen, but I cannot for the life of me get an alert configured.

 

I have created successful alerts before, but none on an element of SAM.

 

If anyone could tell me how to do this or point me in the right direction for help/documentation - I would be grateful. I have looked through the KB and Thwack, but I cannot find anything that is clear to me on how to do this.

 

Dave Claussen

dclausse@scgov.net


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