Good morning everyone!
I have been trying to get Patch Manager to wake up computers before running the updates (I've found it's helpful for the computer to be on when trying to install things, and this seemed like a very useful part of Patch Manager). However I am running into some trouble and am trying to see if anybody might be able to answer some questions I have.
Long story short, the WoL packet is not getting to the computer it needs to go to.
Long story long, I spent a lot of time troubleshooting the network side of things, but am quite sure now that the routers and switches are sending the broadcast packet to the right subnet and VLAN. I'm sure of this because the WoL feature of Dameware is working. However, the computer was still not turning on when I send it from Patch Manager, so I ran wireshark on a computer on the same subnet/VLAN. Wireshark found the packet, but there are problems with it - one, the server that the packet is coming from is not the one that is running Patch Manager/WSUS, but is actually the server that is running the core Orion modules (NPM and so on); two, the target MAC address is not the address of the computer but instead the address of the router interface that the server connects to.
I have rerun the 'detect now' and 'Inventory' actions for the computer I'm testing but it didn't change anything. Patch Manger does show the right MAC address when I double-click on the computer and go to the Network Adapters tab.
I'm stuck at this point and not really sure what to try next - does anyone have any suggestions for where I might need to update something, so that the magic packet has the right MAC address for the computer I'm trying to wake up? Also, does anyone know why the packet isn't coming from the Patch Manager server, and if that is actually a problem or if that's supposed to happen?
Thanks in advance!