We have written a perl script because the API within solar winds is not working correctly. Solar winds support is saying they can't help with the script.
Anyone with any information is greatly appreciated.
When creating interface ID 1350120 the proper default pollers were added, but when creating interface ID 1350124 only two of the default pollers were added. Screen shot attached. When posting to https://cpmeast:17778/SolarWinds/InformationService/v3/Json/Invoke/Orion.NPM.Interfaces/AddInterfacesOnNode
Rebecca,
It is likely that the script you are using was written for a previous version of Orion. I would recommend you check the following thwack post for information on a working script post spring 2015.
https://thwack.solarwinds.com/message/271956
I must mention that using these scripts is unsupported. While they may work for you we will be unable to provide support to make them work if you have problems. If you do run into issues I would suggest posting on the thwack forums for help.
Please let me know if you have further questions.
Rebecca,
Any scripts written for the API are using the Orion SDK. The Orion SDK is a free tool. For free tools we do not offer product support.
You can ask for help on thwack and someone from SolarWinds may respond to your post, or more likely other customers who have done what you are doing will be able to help. However normal support channels are unable to provide support for it.
I have confirmed this with both application engineers and my manager.
Please let me know if you have further questions.
No, This code was actually written against the current api, hence it is supported. We require an escalation at this point. Michael Shipper | Systems Engineer | Desk: 314.288.3096| Cell: 314.348.1895 12405 Powerscourt Drive, Saint Louis, MO 63131
Rebecca,
I understand where you are coming from but this is likely not a bug. Regardless though any problems with the API/Orion SDK would need to be posted on the Orion SDK section of thwack for help.
https://thwack.solarwinds.com/community/labs_tht/orion-sdk
If you post about your issue there someone should chime in and help you.