Quantcast
Channel: THWACK: Discussion List - All Communities
Viewing all articles
Browse latest Browse all 16365

FTP Scheduler stopped working - could not retrieve additional information about remote path errors

$
0
0

I've had FTP Voyager and FTP Scheduler installed for many years.

 

On 11/2/2012 the scheduler stopped running nightly backups and now only generates errors when manually executing the jobs.

 

"Could not retrieve additional information about the local path. Please make sure the path exists and the local user has permissions".

 

This system has been setup for years and has not changed. The FTP Voyager can manually connect to the profile and I can download files from the server manually without problems.

 

The only major change to the system were recent FTP software upgrades and patches.

 

I've double checked the FTP Scheduler Profiles (which never changed passwords in the first place).

 

I've added a brand new FTP folder with new login password to the server which connects in FTP Voyager, but generates the same errors when manually executing a synch job in FTPV Scheduler.

 

And I've tried restarting the FTP Voyager Scheduler service and rebooting.

 

Also nothing has changed on the server and all the files and folders have full read/write access (and can be copied down manually from the FTP Voyager).

 

Its only when executing the job from within FTP Scheduler that it now fails with these messages and it started around 11/2/12.  But I can't recall on what dates I applied the FTP software patches and upgrades.


Viewing all articles
Browse latest Browse all 16365

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>