we are looking into how to have Orion/SAM Alerts generate and close tickets in Epicor's ITSM 2014 product. Has anyone done this before and if so how.
Thanks for any help.
we are looking into how to have Orion/SAM Alerts generate and close tickets in Epicor's ITSM 2014 product. Has anyone done this before and if so how.
Thanks for any help.