Intergrate Orion/SAM with Epicor ITSM 2014
we are looking into how to have Orion/SAM Alerts generate and close tickets in Epicor's ITSM 2014 product. Has anyone done this before and if so how. Thanks for any help.
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LEM Result Details - Can this be formatted in the web console?
So LEM has some REAL good details when you ask it for things. But this guy with all the text all over the place makes things sometimes hard to read - is there anyway anyone knows to format it so like...
View ArticleSharepoint monitoring
Our last administrator was using the admin account to monitor all the servers. My boss wants to reduce the number of services that use this account.I need to create an account on our SharePoint...
View Articlewhat are primary Solarwinds modules for FoE
I know that FoE is licensed for primary Solarwinds modules. They are NPM, SAM ... but I cannot find 3rd one on SW website and KB. I'm sure they are not NTA or NCM. Anybody knows?
View ArticleSync information to orion from various sources
I am attempting to synchronize information from VMware, AD, and SCCM into my Orion environment. So far I am working with the following custom properties. Backup_Policy-- Taken from VM note field...
View ArticleNPM 11.5.2 Upgrade ready to go?
We are currently running NPM 11.0.1 and are ready to upgrade to 11.5. I have been holding off on the upgrade until most of the bugs had been worked out. It now looks like version 11.5.2 has taken...
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Is this Alert setup backwards?
I'm trying to exempt two custom properties from an alert for high memory utilization. Do I have this setup backwards? My PC is in the workstation group, and I just got an alert for high memory...
View ArticleCannot get interface caption using discovery through PowerShell and...
Hi, I am trying to do some automatic interface additions based on interface type and on interface name. I have slightly modified the PowerShell example to discover interfaces on nodes in order to get...
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Emailing HTML reports
Hello:We are new to SRM just recently migrating over from STM. We get a weekly report of SAN health in STM and I have been trying to set up a similar report in SRM. However, no matter which report I...
View ArticleHyper-V Host CPU Statistics
Hello fellow Thwack users, We are currently Veeam One users, and are not happy with the product overall. Because of this, we are evaluating several competing produces, including Solarwinds...
View ArticleDDL observed in SQL Text of Executed queries
I'm reviewing an application running on MS-SQL 2008 R2.When I review Current / Most Executed queries I discovered many with DDL in them being run thousands of times a hour.The developer swears this is...
View ArticleAgent rollout question when node exists already via SNMP Monitoring
I am debating on switching to agent based for about 600 nodes in my environment. These 600 are currently being monitored via SNMP. How will NPM handle this if I roll out the agent to these nodes?...
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Error with Discovery Processing Results NPM 11.5.2
We are receiving an error when trying to use the network sonar discovery. "An error while processing results has occurred. See discovery log for more details."Also tried to add the nodes by clicking...
View ArticleNPM Reports
NPM 10.7 I want to know what I have to do to get newly created reports, from Report Writer tool, to show up in the Reports section of the Reports resource? And, before you ask, yes, I know you can...
View ArticleApproval process based on variables
I am new to WebHelpDesk. I'm using this to track legal department requests. When a client submits a ticket, I have a Change Advisory Board set up to receive notice and give their approval. For some...
View ArticleHigh CPU and Memory utilization every time we lose access to a remote site
Hi all, we're using NPM 11.5 and have had a problem with phantom alarms. Every time we lose access to a remote site, we receive high cpu utilization and high memory utilization alerts at the same time...
View ArticleHow to change process threshold from % to static MB/GB
I saw reference to the advanced alert manager, but I am assuming this tool is deprecated?The current shortcut for it takes you to the web interface. I found the binary on the disk, but it does't...
View ArticleIPAM Scan job Status question
In IPAM in the scan job status in IPAM settings, the status is "queued" and never changes. Scan trigger is automated. Last discovery shows the date probably when it was first set up. When you chose a...
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Happy Windows 10 Day!
Windows 10 comes out today. Who's getting it for there personal PCs? Who's rolling it out in their corporate environment? I've been testing it for the past few months and I'm loving it. I...
View ArticleNCUA - examiner reports
Hi All,we are new to LEM & Reports and my understanding that there is a report available for NCUA (credit union industry IT audit/examiners) ? where i can find this and if not available as a...
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