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Serv-U disconnects instead of directory listing

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Hello, I am running Serv-U 12.1.0.8 under windows 8.1.  It's been working until recently.  Now users connect and get disconnected.  Typical Serv-U log:

 

[02] Mon 02Feb15 23:26:03 - (000322) User "Pat" logged in

[03] Mon 02Feb15 23:26:07 - (000322) IP-Name: ip68-5-29-124.oc.oc.cox.net (68.5.29.124)

[02] Mon 02Feb15 23:26:25 - (000322) Closed session

[02] Mon 02Feb15 23:26:25 - (000322) User "Pat" logged out

 

User's log:

 

Status: Resolving address of Kleinhenz.noip.me

Status: Connecting to 69.122.182.213:21...

Status: Connection established, waiting for welcome message...

Status: Initializing TLS...

Status: Verifying certificate...

Status: TLS connection established.

Status: Connected

Status: Retrieving directory listing...

Command: PWD

Response: 257 "/" is current directory.

Command: TYPE I

Response: 200 Type set to I.

Command: PORT 192,168,1,119,229,38

Response: 200 PORT command successful.

Command: MLSD

Response: 150 Opening BINARY mode data connection for MLSD.

Error: Connection timed out

Error: Failed to retrieve directory listing

 

User is set for the proper rights, R-L-I.  There's been no change that I know of on my end.

 

I know my version is old.  I got it way back when, with lifetime support and updates - until the program was sold and everything stopped, including updates and support.  I was referred here, perhaps someone can help.  Any ideas what to check and how to troubleshoot?

 

Appreciate any help, even telling me where to post this help request properly - first time on this forum. This forum is listed as an archive - unfortunately I did not find an active Serv-U forum


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