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Alert Central using Office 365

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All,

 

I am experiencing issues setting up Alert Central to use Office365, I have setup an account and it is working as expected.

 

When setting up the email account in AC with the settings below we get the error further down, any advice/assistance would be greatly appreciated: -

 

Incoming Server:

  • IMAP mail server

 

Server:

  • outlook.office365.com

 

Outgoing Server:

SMTP Server:

  • smtp.office365.com

 

Advance Options:

  • Incoming Mail Port: 993 Using Secure Connection
  • Outgoing SMTP Port: 587 Using secure Connection

 

The below error is returned: -

 

Failed to connect: outlook.office365.com

EMAIL_VALIDATION_COULD_NOT_CONNECT

DEBUG: setDebug: JavaMail version 1.4.5
DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]
DEBUG: mail.imap.partialfetch: false
DEBUG: mail.imap.statuscachetimeout: 1000
DEBUG: mail.imap.appendbuffersize: -1
DEBUG: mail.imap.minidletime: 10
DEBUG: trying to connect to host "outlook.office365.com", port 993, isSSL true



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