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Polling Server 800 Miles Away

Hi all, I haven't been able to find any documentation on this.  We have our main instance of Orion/Solarwinds in California.  We have another data center in Arizona.  I've installed another instance of...

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Nested Groups - How to? - updated

All-- Thank you in advance for any help. Please bear with me as I've just been handed a fairly large SW environment.  Latest general release versions of all components.UPDATE:  OK.  The act of actually...

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Send an Email/Page (Alert me when a node goes down)" action has failed The...

EVENTTIME STAMP "NetPerfMon Event Log : Node CUUSBRTR-01 is Up." action was executed successfully 9/16/2015 2:36 PM Alert Reset 9/16/2015 2:36 PM "Send an Email/Page (Alert me when a node goes down)"...

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One way latency

Hi guys, I'm using UDP Jitter to monitor our links as we are soon to be rolling out video across them. One thing i seem to be missing is one way latency. In Orion i see round trip time and latency but...

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Tech notes field vanishes

We're seeing an intermittent bug where when you click the green + to add a new tech note in the tech interface, the whole tech notes section is removed from the screen leaving just the header: We're...

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Specific sound alert /// Alerta de sonido especifico

I have a problem with sound alerts.I asked a sound to alert warning and critical alert sound, it will be possible ??? ..I also ask it to a specific user, could help me please....

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What We Are Working On

Log into thwack and follow this page to receive a notification when this page is updated >>The product teams are busy working on a number of highly requested enhancements. Although you will not...

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Perl SDK - Start Discovery - PluginConfigurations

How can I find what is the least amount of XML to pass to PluginConfigurations?  Here is what I pass: and I get a bad_request error. Basically what I need to know is the bare min, I want to pass a IP...

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RTCD using SNMP traps not recognizing config changes

I am using real time change detection with SNMP traps and I am getting all the right looking alerts but even when I make a change to the configuration I still get the message "no change detected,...

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Unable to validate known good linked background image

Hello Solarwinds people. Our NWS background image just quit displaying so we get a red background instead. On the server it's self I can get this http://radar.weather.gov/Conus/Loop/NatLoop_Small.gif...

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Mini Remote causing desktop settings to change for user

We have recently started using Dameware and Mini Remote.  When I use  Mini Remote to connect to a users pc I'm finding that it changes their desktop display settings. These changes are tied to mini...

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Tell us your "Unknown" devices!

Sometimes devices show up in Orion as "unknown".  Those devices need to be added to our SysObjectID database.  We know about lots of them, but we'd like to hear which items you need. We...

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Waiting for Multiple Objects to Meet the Trigger Condition

Hi, so I am having issues with this particular complex condition part of alerting.  My understanding of this is that I set say 5 objects to meet the criteria of the alert condition and instead of me...

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WPM Reporting Negative Response Times

We have a few WPM metrics that are reporting back with a negative number. How is that possible? I imaging that WPM doesn't have a built in time machine to load a page 6 seconds before starting the...

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Optional Windows Authentication not working with Executing an External...

Inside of one of my alerts, I am trying to run a PowerShell script that seems to require elevated privileges, but Orion cannot use the credentials that I am trying to put in. This script is trying to...

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Maximum Traffic Today interface resource confused about definition of today?

Seems like it would be straightforward, but we would all agree that this is reporting incorrectly, yes?    

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Only 1 Account Does Not Work

We are authenticating users via AD Groups and have one sole user that cannot successfully log in to the GUI. We added this user's account as an individual windows account with the same results. User is...

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SolarWinds NPM - Monitoring RedHat Servers

Hello Thwack community!I currently have SolarWinds Network Performance Monitor deployed and am trying to monitor some RedHat servers my company has deployed. I have spent hours poking around the...

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Serv-U Management Console Blank in Windows 10 / Management Web Console...

Hey Guys -  I recently upgraded to Windows 10 x64 Enterprise and tried to install Serv-U.  I downloaded the latest build - 15.1.2 - and it installed successfully.  After installation, I opened the...

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UDT report showing nodes without Layer 3 jobs

Any suggestions on creating a report to identify devices without Layer 3 UDT jobs? Trying to be proactive about ensuring we have IP and Host Name information correlated with the MAC address.  Thanks all

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