All images could not normally display in NPM 10.2.2
Hi, We got a problem with NPM 10.2.2 that all images could not display normallyWe have checked that there are images in Solarwinds' images folder, but NPM could not show these images. Any chance we can...
View ArticleTrigger Not Working
Hello Community, Can someone please take a look at the following trigger and let me know why it won't work. Its based on Universal Device Poller. The result of the Universal Device Poller is as...
View ArticleFIM is setup. Getting .tmp alerts
I setup the file integrety management (FIM). However when I setup a directory to monitor I setup *.zipx files only. I wanted to be notified when a .zipx file in my directory was deleted. This...
View ArticleSEUM Recorder stops working when using Seibel ActiveX 8.1.1.7
I installed the Seibel ActiveX 8.1.1.7 on one of our additional pollers and when I attempt to go to the website I'm wanting to monitor in WPM Recorder, I get the error message below and the WPM...
View ArticleTroubleshooting QOE sensor deployment
Has anyone else experienced an issue deploying a remote sensor for QOE in which everything seems to go well but the sensor fails to return data? The sensor in question then shows as status unknown. I...
View Articleremoving a collector in virtualization manager
I cannot seem to find where this is done. anyone mind giving me a quick set of instructions on how to do it?
View Articlemove down task won't stop if the remote folder is empty
I'm using ftp Voyager at a daily basis to check remote sites and move down all files. The task works almost every day. Exception are when the remote ftp site is empty. Here the task will run...
View ArticleNPM
What was life like before using SolarWinds? (Include what you were using and why you decided it was time for a change) There was life before SolarWinds? It was more of a guessing game....
View ArticleIs there any way i can assign different polling intervals to different...
i need to keep polling intervals for important devices of data center to 120 seconds whereas change polling interval for other store devices to 4 minutes or more.
View ArticleSolarWinds WHD 12.2 - KnowledgeBase/FAQ
I noticed that in the preview for SW WHD 12.2 there is mention of an improve KB/FAQ section. Is it possible to populate articles/information in this section without having to associate to a request...
View ArticleHow much process has been made in the last year and a half?
I haven't had to use Web Help Desk in over a year. I've been using another product at my job called ZenDesk. I have enjoyed using it as help desk software. It's rather simple and intuitive to use. I...
View ArticleTrap Test Possibility
Hello Community, I have the configured the following traps, see below. Can someone tell me if its possible to test the trap? Cheers Carlton
View ArticleHave you tried Orion SAM or NPM on the same physical server as the SQL database?
We have about 500 elements in our Orion engine including some SAM, netflows logging, and other NPM. We are thinking about taking the Orion server off of a virtual machine and giving it dedicated...
View ArticleRetention of Custom Poller Statistics
Is data retention in the CustomPollerStatistics_Detail table governed by the stats retention setting in "Database Settings"?I'm looking for a method of managing the size of this data more effectively.
View ArticleIP Address Groups not updating
Hello, I just updated my NTA to V 4.0.3 hoping that will resolve my issue with the IP address groups not able to update, every time I access NTA I just see the progress bar at 0% with the message There...
View ArticleIssues adding Thwack RSS feeds to Outlook?
I've been trying to add RSS feeds for various Thwack forums/content (SAM templates for example) to Outlook but always get an error "problem connecting to server" Anyone currently have this working?
View ArticleWhy advanced alerts doesn't work (email) ?
I have tried couple of times to trigger my new advanced alert by switching off one router. Alert should be triggered any time, any day if one node in group goes to offline/warning state and send me...
View ArticleNCM 7.3.2 Additional Poller Question
We recently upgraded NPM to 11.01 and NCM to 7.3.2 and installed an additional polling engine. I've added a couple of nodes to the second poller as a test. Everything seems to be working great but I do...
View ArticleNPM - External reporter
Hi. Until solarwinds finally implements better reporting functions. Our company decided to adapt one inhouse development we have working with WUG. Basically what the APP does, is check the DB the...
View ArticleAsset Assigment to the enduser
Dear All, We have implemented Webhelpdesk tool to our customers in Turkey. We are receiving question about acknowledment by user for assign assest. Our question is ; how could end user confirm/approve...
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