Can't seem to get Transform working right
I have the custom UnDP configuration for some APC devices and they are polling the Amps load (returned in 10ths of Amps). I'm trying to run a transform on them so I can have a gauge actually read in a...
View Articlenode and application stuck as unknown status
Hi I am having some issues with a few nodes which after being unmanaged then managed again just wont show as live, even though they definitely are up. I have tried unmanaging again, polling, rediscover...
View ArticleMonthly Mission Eligibility
Hi All, I'm pretty sure I read this somewhere here in one of the forums but cant remember where, any way, can some one please verify that the drawing of prizes at the end of each monthly mission...
View ArticleStrange entry in MX record result
My MX record test is passing: Differing mailserver addressesAll hostnames referenced by MX records resolve to different IP addresses. It is important that you have different IP addresses for your MX...
View ArticleCustomer unable to add a Note after ticket is closed
This occurs after a ticket is closed. A customer will reply to the closed ticket notification for any number of reasons. In some cases, I can see them replying because they feel the issue is not...
View ArticleInstall Woes
Team, My company purchased the full version of Kiwi Syslog Server and we started by uninstalling the free version. Once we started the install process, the process hung, then died. This happened...
View ArticleNetwork Response Time
Hi, I found the training quite interesting. Have a question regarding a problem we recenlty faced in our organization that from a remote location users access multiple servers but complains slowness in...
View Articletraining staff on Web Help Desk
Our company has just purchased Web Help Desk and I have been tasked with delivering the training to our analyst and support staff.I have had a look around the forums and blogs for a any guides,...
View Article¿Failover Engine Needs Two Modules Licenses?
HI. I recently Inherited a NPM +SAM + FoE installation, and this is my first time using FoE.I started the check how it was implemented, this was a PtP installation, the network config is fine,...
View ArticleNode Warning Level
Hi Node Warning Level is setting where you can configure time for the nodes to Mark them as down or as it's written(Mark devices as down that have not responded for configured time.)I'm trying to...
View ArticleConfiguration Template - Hostname creation in switches
Hi all, Anyone please assist me to create a configuration template for configuring hostname in cisco switches. When the template runs it will ask for the hostname and the user need to input the name....
View ArticleMoving PM DB from one Remote SQL server to another
Hello,We are consolidating SQL servers and need to move our PM DB from one SQL server to another. The SQL versions are the same and our DBA team is well versed in SQL - the question is, what do I need...
View ArticleMoxa Nport firmware version OID?
Hi I try to fish the firmware version from Moxa Nport 6500 with universal pollerIt's look like the oid is not supportet ?The NPM har the latest Mib DB and its look like it know about that moxa...
View ArticleThe computer must be trusted for delegation - SAM Error
Hi everybodyI have a problem reguarding a SAM-Template: My SAM-Template should monitor via VMWare-PowerCLI (Powershell) Script the space of ESXi-Server datastores.To have the right value of the...
View ArticleMonitoring issue in Tomcat Server(SAM)
Hi Everyone,Please would you let me know how do I monitor Tomcat server in SAM? I tired many times to monitor the Tomcat server but no luck, In Tomcat template there is no such option for putting the...
View ArticleCan the agent run scripts on the host?
I didn't find any documentation about the agent(lack of search skills?). So basically I would like the agent to run scripts on the host where it is installed, vbscripts,batch or powershell. Is this...
View Articlewhd 12.2 installation on OpenSuSE 13.2
I've installed WHD 12.2 on OpenSuSE 13.2. When trying to access the local host, 127.0.0.1:8081, I receive a HTTP Status 404, The requested resource is not available, Apache Tomcat/7.0.50. I'm...
View ArticleSolarwinds can not scan resources (CPU, Memory, Localdisks) of AIX 6.1 after...
After i configure SNMP on AIX, community string test is passed but resources on server can not be scanned.I configure the snmpd.conf and snmpdv3.conf as follow: snmpd.conf: logging...
View ArticleNCM Won't Activate
Hello Community I have configured NCM to ping an ip address when a trigger is activated and show the results in an email, see screen shots. However, the results of the ping aren't shown in the email....
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