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Node created from API never gets polled

When I create a node and add pollers through the API, the node never seems to get polled.  The node status never changes, I don't get get descriptive information like the node's name, vendor, etc. and...

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2 Factor Authentication for WHD

I'm wondering if there is a way to enable 2 Factor Authentication in WHD.  I typically access WHD from the road since I consult for varios clients.I'm thinking Google Authenticator and the like.   Any...

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'Views by Device Type' stopped working, shows 'Machine Type' Unknown and...

I have a number of device types associated with custom views that WERE working, that aren't anymore (APC airIRRP500Series, OID 1.3.6.1.4.1.318.1.3.14.7 ) and (Fortinet fgt100d, OID...

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Potential Memory Leak in SW Info Svc v3?

So I'm investigating what appears to be a memory leak in the v3 Info Service.  We have a case open with support who has recommended reinstalling said service but I haven't gotten to that point yet...

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bulk change credentials of nodes currently in Orion

How to bulk change credentials of nodes currently in Orion, to completely a different new credentials. When it is done from Windows Credentials --> Manage win credentials, tho you can edit current...

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Interface Utilization reset

Hi all,How can I reset interface utilization of an interface? I have this interface that been showing having high utilization for few weeks. Checking the switch shown that the interface utilization has...

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Every SCP Question Ever

Who can or should take the SCP Certification exam?Successful applicants generally have 2-3 years of network management experience and at least a year working with SolarWinds products.  This exam is...

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When will your SCP badge be added to your profile?

Please reach out to patrick.hubbard if you have any questions or you can comment below.

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Scheduled Network Sonar Discovery Scans

If I create a scheduled sonar discovery job with multiple /24 networks does it scan all of those networks simultaneously or one after the other?

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How do I generate a frequency report?

How can I create a report on that will deliver the frequency something is unavailable? I would like to generate a table that would report how often a switch was unreachable (along with the percentage...

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SOLARWINDS generating false alerts on daily Basis

Hi all, We are managing a Solar winds Server (NPM and NCM) for monitoring our network devices. But everyday midnight (between 1:00 AM to 1:05 AM) we receive down alerts from our NPM for some of the...

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NPM Unknown Sub-items

Hi All, I've been seeing devices that have a grey icon for the sub item. Theses are items that are no longer programmed in the device (old vpn tunnels for example). How can I clear these?

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NTA reports traffic levels that aren't possible

NTA reports egress traffic on, let's say interface g0/0, that, in every instance, exceeds that traffic shaping that has been applied to that interface. For example: at one site, it shows peak egress...

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Security Event Log does not audit for successes

The corporate Domain Controller GPO does not allow for auditing successful user logins.  Since that is the way UDT gets its user info, I need to find a different way to make it work.  Has anyone run...

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Polling failed on Domain controller

I've just installed UDT 3.2 into my existing Orion system.  I am running NPM 11.0.1, SAM 6.1.1, NTA 3.11.  I have added my 10 Domain Controllers in UDT, but 3 of them come back with the following...

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Manage Pollers logfile location

An error occurred while performing selected action, please see logfile for detailsTrying to import some community pollers and I keep getting the above error. I found the Orion logs, but I dont see a...

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First Impressions

Note:  Currently Running SAM 6.3 and NPM 11.7 Beta's on a VM on my laptop so some of the issues/questions i have could very well be the VM being stressed out (VM has 4 cores and 6GB of RAM; about half...

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Thin Client Asset Mapping

Hello everyone, I was wondering how people have mapped thin clients to their WHD Asset database.Currently we are running with about 1/2 of our machines as thin clients and I would like WHD to be able...

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WHD 12.3.0 - Is there a process which allows two users to see and edit a...

Our HR staff submits a ticket as a user regarding a new employee.Managers cannot see the ticket because they are users as well and I have not seen a way to add them or to automate the process by...

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NTA report top X conversations from top Y sources

Hi all,  I was asked to build a report which retrieves the top X conversations (sum of total bytes per SourceIP-DestinationIP pairs) from the top Y utilised sites (aka NetFlow sources). This is a...

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