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Email to create ticket can fill out forms?

When an email is sent to create a service ticket, the Subject of the email becomes the title of the ticket and the body of the email becomes the body of the ticket. We have some custom fields - Legal...

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PatchManager vs. Chef/Puppet

What are some reasons one should choose PatchManager for deploying patches instead of Chef/Puppet?

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How to handle two NIC issue when installing FOE in AWS? - URGENT Please!!!

We are planning to deploy SolarWinds stack (NPM, NTA, SAM etc.) in AWS and would like to install FOE in AWS. Based on the documentation of FOE, its mentioned that we need to have two NIC cards to...

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Errors in Event Log from servers with > 32 logical CPUs

I have been noticing a lot of EventID 2006 entries in the Application Event Logs of our 40 core Dell R910 servers.  These machines run Windows 2008 R2 Enterprise SP1. "Unable to read Server Queue...

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Need some help getting my Perl Monitor working- LINUX Clock Drift

I'm writing my own perl clock drift monitor because the canned monitor is randomly throwing super high values into the statistic, and I need to be able to source a local time server's clock due to PCI...

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Issues Authenticating with a Smart Card

Hi all, I am having issues authenticating to a client machine. I am using Dameware Mini Remote Control version 7.5.9.1. I have attached a picture so you can see the exact error I am receiving. I can...

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We can Cloud it out now in the Cloud User Group!

I'm excited to have a spot on thwack to discuss all things Cloud. I mean there's Amazon Web Services (AWS), Google Compute Engine (GCE), Microsoft Azure, SoftLayer, and many more. And that's only...

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Universal Device Poller

Why does no data show in Orion after adding MIB's to the Universal Device Poller?

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SAM 5.5 Process Monitor -SNMP "Command Line Filter" Syntax

I am trying to monitor a java process on a Linux Server via SNMP using the "Process Monitor - SNMP" Component, which i also need to use the "Command Line Filter" because there are multiple java...

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I need to plot a graph showing Latency/Response time for 2 interfaces on the...

Can this be done? I want to plot a linear graph showing the ms response times that are for different circuits, different as in type and ISP (ex: MPLS and DSL). Anyone do this before? Thanks!

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Multi-server Architecture

Hello, I have been using several of the solorwinds products for years, however, I've never had multiple servers (separating NPM/NCM/SAM...etc). My current setup is a single server with NPM, NCM, SAM,...

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Doesn't work on Windows 7

Command line doesn't synchronize any files. Seeing multiple local folder tabs open at a time.  When it did sync, either the directories did a comparison and then the process stopped, or bytes got...

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Solarwinds and Gartner

The Feb 2015 Gartner Magic Quadrant report does not list Solarwinds in its assessment of various NPMD domain. Does Solarwinds plan or intend to rectify this situation? If so, when will these happen?

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Query All Active Alerts with Powershell

Hello, I was wondering if it is possible to query all unacknowledged alerts via powershell? I can pull individual node statuses using the PSSnapin but that isn't quite granular enough. ThanksJeff

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Orion Forum

In the list of PRODUCT FORUMS at https://thwack.solarwinds.com/Storage Resource Monitor (SRM) seems to be an amalgamation of SRM and Storage Manager (Storage Profiler). Orion is not listed at all....

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Ever since upgrading WHD to 12.3 (Pt. 1)

The LDAP synch buttons are grayed out and disabled?  Any clue?  Thanks in advance. 

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Ever since upgrading WHD to 12.3 (Pt. 3)

For non-HTML formatted email, the formatting got kind of screwed up, see the image below, the information in brackets is contained usually in one line, now there's hard returns in between them, causing...

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Ever since upgrading WHD to 12.3 (Pt. 2)

Since upgrading to WHD 12.3, the action link for Add Note and Cancel Ticket in HTML formatted emails have them joined together, see picture below, creating confusion amongst our users. I hope there's a...

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NetFlow database maintenance

Hi everyone,I'm currently running Orion v9.1SP5 and NetFlow 3.1 SP2.  I'm going to be moving my database to a new server this weekend and I was wondering if there is a way to manually run the database...

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Guest storage space utilization - exclude a few drives

Good day all, Below is an email that I receive about disk storage.  I like the alert as it is setup but I have a few drives that I have dedicated for pagefiles or are a few TB in size and I do not want...

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